Overview
Knowbase AI's core is "chat with your documents": upload PDFs, Word docs, PowerPoints, text files, and media, then ask questions in natural language. Answers carry numbered, clickable citations pointing to the exact page, timestamp, or section, and "Chat-All" mode queries the whole library plus connected sources. Files are organized into "Nests" collections that can be shared by link.
The platform also includes AI transcription of audio and video with speaker identification and SRT/VTT export, an embeddable website chatbot widget (bubble or side panel) with lead collection, and a standalone help-page portal on higher tiers. Official privacy statements: uploads are never used to train AI models, and files are private by default.
Pricing from the official pricing page, verified live 2026-10-04: Free $0 (no credit card; 50 MB storage, 25 queries/month, 10 uploads); Starter $19/month (1 assistant, 2 GB storage, 500 queries/month, 100 uploads, 1 connector, 3 shared chatbots); Pro $49/month (1 assistant, 25 GB storage, 2,000 queries/month, 500 uploads, unlimited connectors and shared chatbots, API access, thinking mode); Team $99/month (3 assistants, 100 GB storage, 5,000 queries/month, unlimited uploads); yearly billing saves 20%.
Key Features
- Chat with documents with numbered, clickable citations
- Chat-All across the whole library and connected sources
- AI transcription with speaker identification + SRT/VTT export
- Smart Library with Nests collections
- Shareable links
- Embeddable chatbot widget with lead collection
- Google Drive, Notion, Dropbox, and Web Search connectors
- Standalone help-page portal (higher tiers)
- API access (Pro/Team)
- 50+ languages
